Frequently Asked Questions
Everything you need to know about shopping with The Norah Store.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.
What is your return policy for fashion items?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. Please note that for hygiene reasons, earrings and swimwear are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate collections from various designers, we recommend checking the specific measurements for every garment to ensure the perfect fit.
What payment methods do you accept?
The Norah Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible payment options via Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to conscious fashion. 60% of our current collection is made from organic cotton, recycled polyester, or linen, and we aim to increase this percentage every season.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 2 hours of purchase by contacting our support team via live chat or email.